Tuition fee shall not be refunded once the course commences formally.

We provide instalment option only to needy students.

If a student is not able to attend a session for a long time, he/she need to inform us in advance. The student can rejoin anytime within 1 month from the date of discontinuation of sessions only if he/she has paid full course fee (only for 1:1 batch). However, the study material for the whole course will be provided as a compensation. In any other case, the student has to repay the fees and start from session 1.

For ‘Guaranteed Results’:

1. Attendance above 75% is mandatory.

2. Timely submission of given homework is mandatory. Deadlines are to be strictly followed.

3. Gap of no more than 8 days between 2 sessions (for 1:1 classes). If the student has been absent for more than 8 days uninformed, he/she won’t be allowed in the sessions thereafter (group classes).

For 1:1 sessions:

1. There will be a buffer period of 5 minutes to join the session as per your time slot (you can be 5 mins late sometimes).

2. If you are going to be late inform us in advance, otherwise that hour will be counted as a session and no class would be conducted if you are more than 15 minutes late.

3. If you are not going to attend any sessions (as per your time slot), please inform us in your respective groups in advance (at least 1 hour before in case of an emergency).

4. There should not be a gap of more than 8 days between 2 sessions.

5. Timely submission of given homework is mandatory. Deadlines are to be strictly followed.

6. If a student is not able to attend a session for a long time, he/she can inform us in advance. The student can rejoin anytime within 1 month from the date of discontinuation of sessions only if he/she has paid full course fee (only for 1:1 batch). However, the study material for the whole course will be provided as a compensation.

For Group Classes:

1. We do not postpone any sessions for ‘group class’ on students’ demand.

2. If the student has been absent for more than 8 days uninformed, he/she won’t be allowed in the sessions thereafter (group classes).

3. Timely submission of given homework is mandatory. Deadlines are to be strictly followed.

4. Attendance above 75% is mandatory.

Any communication with any educator other than Ms. Susmita Yadav is to only take place in the official group created by the institute. If the student contacts the educator in private chat or direct call, and if he/she faces any issue, Susmita’s Classes will not be held responsible for it.

It is against the faith and policy of the institute to ask the educator to take private sessions after taking few sessions in Susmita’s Classes. Such a student will be asked to discontinue the course immediately and a strict action will be taken against the educator. No refund will be provided even in this case.